Privacy Policy
At Trove Beach Club, we respect your privacy and are committed to protecting the personal information of our guests, visitors, and partners. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make reservations, attend events, or interact with us in any manner.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
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Name
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Phone number
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Email address
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Reservation or booking details
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Event inquiries or messages submitted via our website, social media or WhatsApp
B. Reservation & Service Information
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Details shared while making table bookings, event reservations, or special requests
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Preferences related to seating, celebrations or hospitality services (if voluntarily provided)
C. Technical / Usage Information
Collected automatically when you visit our website:
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IP address
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Browser type and device information
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Pages visited and interaction data
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
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Process reservations and respond to inquiries
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Share confirmations, updates or important service-related information
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Improve our website, services and guest experience
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Manage internal records and customer support
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Comply with legal, regulatory and operational requirements
We do not use your personal information for promotional or marketing purposes without your consent.
3. Sharing of Information
Your personal data is never sold or rented.
We may share limited information only in the following cases:
A. Trusted Service Providers
With third-party partners who assist us in operating our website or services such as:
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Website hosting providers
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Reservation management tools
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Communication platforms (SMS / WhatsApp / Email)
B. Legal Obligations
If required by:
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Applicable laws
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Court orders
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Government or regulatory authorities
C. Safety & Operational Needs
In rare cases, where sharing information is necessary to ensure guest safety, security or service continuity.
4. Data Retention
We retain your information only for as long as necessary to:
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Fulfill reservations or service requests
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Maintain accurate business records
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Meet legal or compliance obligations
5. Data Security
We implement reasonable technical and organizational measures to protect your information.
However please note that no digital platform can guarantee complete security, and we cannot ensure absolute protection against unauthorized access.
6. Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your data where legally permissible
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Opt out of non-essential communications
To exercise these rights, please contact us using the details provided below.
7. Cookies & Tracking Technologies
Our website may use cookies to:
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Enhance user experience
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Analyze website traffic and performance
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Remember user preferences
You can disable cookies through your browser settings; however, some features of the website may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites for convenience.
We are not responsible for the content or privacy practices of those external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page along with a revised effective date.
10. Contact Us
For any questions regarding this Privacy Policy or your data rights please contact: info@hilife.style